We understand that this is an extremely difficult time for you. If you decide to hold the funeral ceremony in Poland and need assistance with the formalities, we will do everything we can to relieve you of as many responsibilities as possible. You can count on us to handle the entire process with care and professionalism.
What Should You Do If You Want to Use the Services of BONGO International Funeral Services?
Call our 24/7 helpline at +48 22 831 00 36 or email us at biuro@bongo.com.pl.
You are also welcome to visit us at our office at Solec 5 in Łódź or Etiudy Rewolucyjnej 48 in Warsaw.
We also have representatives in many cities across Poland — if you would prefer to complete the formalities at one of our partner offices, please contact us via the same phone number: +48 22 831 00 36.
We will ask for the full name of the deceased, the current location of their body, as well as your spouse’s height and weight. Based on this, we will estimate the costs of transportation and all necessary formalities.
If you accept the estimated cost, we will ask you to fill out the required authorizations and applications, allowing us to efficiently carry out all legal procedures and arrange the repatriation. In most cases, scanned copies of these documents will be sufficient, although in some situations — depending on the country or authorities — original copies may be required.
If the death occurred in Germany, Austria, France, the Netherlands, Belgium, Czech Republic, or Slovakia, we will also need a birth certificate and a marriage certificate of the deceased spouse.
Please stay calm — from the moment you submit the authorizations, we will immediately begin handling all formalities. We will contact the hospital or location where the body is being held, schedule appointments with the necessary offices, obtain the death certificate, and apply for all required permissions and documents, including the permit for the transportation of remains or ashes, issued by Polish municipal authorities or county offices, as well as by the Polish consulate in the country where your spouse passed away.
In some cases, we may need your active involvement in obtaining certain documents. This depends on the laws of the country where the death occurred.
Within 12 months of the funeral, remember to apply for a funeral allowance from the Polish Social Insurance Institution (ZUS).
Also, don’t forget to check whether your spouse had an account in an Open Pension Fund (OFE) — the funds collected there can be used to cover the costs of transportation and funeral arrangements.
Until relatively recently, cremation in Poland was an uncommon method of burial. However, an increasing number of individuals now express the desire for their own or their loved ones’ remains to be cremated. This shift is attributed both to evolving cultural attitudes toward the final farewell and to practical and economic considerations.
Absolutely. You can count on our full support with the formalities, transportation of your spouse’s body or ashes, and organizing the final farewell ceremony.
Keep in mind that the right to repatriate a body belongs to the deceased’s relatives (including spouses) up to the 4th degree of kinship. In Poland, the legal basis for bringing a deceased person’s body into the country is Article 14 of the 1959 Act on Cemeteries and Burial of the Dead.
+48 22 831 00 36 
biuro@bongo.com.pl 
